Success Stories

Barry and Eriko

How a Twist of Fate
Became a Medicare Success Story

I worked as an attorney for a California municipality for over thirty years and continued to receive health insurance after I retired.  When I was approaching 65 and beginning the process of learning about Medicare, I called an organization dedicated to providing employee benefit support for the city.  I was randomly referred to Keith Livingstone – a twist of fate for which I am forever grateful.

Keith was unbelievably knowledgeable, thorough, reassuring, and patient.  He and I spoke at least a half dozen times, with calls often lasting an hour or more.  Keith has a remarkable ability to make a complex subject understandable to the uninitiated.  I am so very pleased with the Medicare choices he helped me make.

When it was time for my wife to go through the Medicare process, I reached out to the same organization.  Much to my dismay, I learned Keith no longer worked for them, and they were not able to provide any forwarding information.  I did some sleuthing on my own and eventually found Keith living in Rhode Island where he had created Livingstone Insurance Services, LLC.

I called his company and Keith immediately agreed to advise my wife, even though he stood to gain nothing monetarily from this transaction (since he wasn’t doing business in our state).  He provided expert assistance with the same level of professionalism, wit, and utmost patience that he had shown me.   My wife is equally thrilled with the choices he helped her make.  I wholeheartedly recommend Keith for anyone ready to enroll in Medicare and/or seeking any of the ancillary healthcare products he offers.
  Barry R.

Meg Williams

Turning 65 y/o

“I was dreading having to deal with Medicare, so I just kept putting it off. But after being flooded with phone calls, emails, mailers, and TV commercials, I landed on the LIS website last week, and I’m so glad I did!

I had a 1:1 phone call with Keith earlier today and now I have a plan that makes me very comfortable.  Everything cleared up for me – no more confusion!  Very detailed and specific info about the questions nobody else was answering. 

Keith took this huge weight off of my shoulders – WHAT A RELIEF!!  Just wish I had met him sooner and saved myself all that stress.”

Martin Hernandez

Retiring

“Hey Keith.  As you know, I was referred to you by one of your clients, and now I know why he raved about you.  You made this whole process really easy.  It was exactly what I needed so that I can retire with confidence, knowing that I made the right healthcare decision.

I also would like to thank you for helping me find the best Part D drug plan at such a good price. With so many plans to choose from, this would have been an impossible task without your help.

And last but not least, thank you for offering a free yearly review to make sure I’m always on the plan that’s best for me.”

Dr. Alex Shanahan

Still Working After Age 65

“Keith: I personally want to thank you for making this process so simple.  As we discussed, I’m a Cardiologist and was feeling rather embarrassed that I did not fully understand Medicare.  But you immediately put me at ease and assured me that everyone feels confused and overwhelmed by Medicare.

You are truly an expert in your field, and you have a gift for taking a complex subject and making it very easy to understand.  It’s a pleasure doing business with a fellow professional who is so passionate about his work.  I look forward to working with you for years to come and will gladly refer my senior patients to Livingstone Insurance Services for all their Medicare needs.”

Names and certain details have been changed to protect client privacy

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